You are visiting this FAQ because you likely received a text message or a voice call, and don’t know why or where it came from. The message came from Twilio, a communications service that businesses use to send security codes when you log in or sign up for their service.

If you were attempting to access an account online or sign up for a website, you don’t need to worry and you should use the code you got to complete the activity.

If the text messages/voice calls become recurrent and you need more information or assistance, please contact our Support team.