Authy App for Linux System Requirements

The Authy Linux app can be downloaded and installed on computers that support the Snapcraft store. We have tested and verified compatibility with the following Linux distributions:

  • Ubuntu
  • Linux Mint
  • Debian
  • Manjaro (known text display issues after logging out of Authy)

Other Linux distributions may also run the Authy app without issues, but we have not tested these, and won’t be able to respond to any issues you may encounter. To see installation instructions, and a list of the most common distros, see the Authy app page on Snapcraft.

Authy Linux installation issues and bugs

If you run into issues installing the Authy app for one of the verified Linux distributions, or encounter problems with the application itself, please collect troubleshooting data by following these steps:

  1. Open the terminal
  2. Remove Authy Desktop using this command:
        snap remove authy
  3. Update Snap daemon to the latest version using this command:
        sudo apt-get --only-upgrade install snapd
  4. Install Authy Desktop again:
        snap install authy
  5. Launch Authy Desktop by clicking the Authy icon added to applications, or by using this command in the terminal:
        authy

Once you have collected this data, please contact our Support team, and include it in your request.

Note: If you receive an error launching Authy via the command line, please include a screenshot of the terminal window with the error in your support request.

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